Maintenance Contracts

IT infrastructure and hardware are the backbones of any Information Technology company. The smallest of issues with these can stall the business as a whole and affect productivity.

We know how important precise and well-functioning IT infrastructure and hardware are for you, and that is why IT maintenance becomes critical too.

Annual Maintenance Contracts (AMCs) and Comprehensive Maintenance Contracts (CMCs) are contracts between your business and the infrastructure and hardware providers to ensure they will back you up in case of breakdowns and other kinds of failures. 

AMCs and CMCs are written contracts that encompass the legal liability of the service provider when there is a problem with their systems. 

Loopholes in these AMCs and CMCs are the biggest reason why IT companies end up spending time, money, and other resources handling system problems when they should be handled by the service providers as a part of their contract.

codenyx understands the nuances of the relationship between IT businesses and service providers, and our experts can create AMCs and CMCs that end up supporting businesses and giving them an edge when it comes to maintenance and repair requests. 

When it comes to creating maintenance contracts, we don’t merely have standard terms and conditions.

Our team delves deep into understanding the following criteria before creating contracts that are tailor-made and extremely efficient.